Terms of Service

1. The service

Ehsana lets you build a family tree, store medical documents and measurements, and share selected information with relatives and doctors.

2. Not medical advice

Ehsana is an organisational tool. Nothing in the service, including automatically extracted values or summaries, is medical advice, a diagnosis or a treatment recommendation. Always consult a qualified professional, and in an emergency call your local emergency number.

3. Your account

• You must be at least 16 years old, or have the consent of a parent or guardian.
• Keep your credentials confidential; you are responsible for activity under your account.
• Provide accurate information and tell us if you suspect unauthorised access.

4. Information about other people

You may add relatives to your tree. Only enter health data about another adult if they agreed, or if you are legally entitled to act for them (for example as a parent of a child). You are responsible for having that right.

5. Acceptable use

• Do not upload unlawful content or content you have no right to share.
• Do not attempt to access other users' data, disrupt the service, or reverse engineer it.
• Do not use automated means to access the service other than through the official apps or documented API.

6. Your content

You keep all rights to the content you upload. You give us the limited permission needed to store, process and display it to the people you choose, and to run the analysis features you use.

7. Availability and changes

We work to keep the service available but do not guarantee uninterrupted operation. We may improve, change or discontinue features, and will give reasonable notice of material changes. Keep your own copy of important documents.

8. Liability

We are liable without limitation for intent, gross negligence, injury to life, body or health, and where mandatory law requires it. For slightly negligent breach of an essential contractual obligation, liability is limited to the foreseeable damage typical for this kind of contract. Otherwise liability is excluded to the extent permitted by law.

9. Termination

You can delete your account at any time. We may suspend accounts that seriously violate these terms.

10. Governing law and jurisdiction

German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Mandatory consumer protection rules of your country of residence remain unaffected. For merchants, the place of jurisdiction is Aachen, Germany.